Objective: The objective of the role is to maintain CCTV system working properly on day to day basis and update the daily reports to the client.

Job Location: Dahej

Objective: The objective of the role is to assist clients with hardware and software issues. They should provide on-site or remote technical assistance including all IT-related issues.

Job Description: 

·         He must keep himself available at the customer site as per the requirements and support for uninterrupted IT facilities and services

·         Addressing user requests and following up to ensure timely and satisfactory resolution.

·         He must have Basic experience on the below IT systems – L2 L1 switch configuration, Router configuration, P2P device configuration, and troubleshooting.

·         Configuring and troubleshooting Hardware, Network and Software related issues reported by users.

·         He must have Basic understanding knowledge of Server and Firewall.

·         He must balance and match with site-specific customer rules and guidelines along with D-Tech policies.

·         He should be able to manage client end meetings independently

Competency / Skills:

·         Hands-on technical expertise to manage issues at the client site.

·         Ability to communicate effectively.

·         Identifying problems and finding quick and sound solutions.

·         Must be flexible in considering rotational week offs.

Qualification:  Any Graduate, Diploma in Electronics and Communication / Diploma in IT / BCA with 1- 2 years of experience.  

Mandatory: 

·         Strong technical knowledge

·         Flexibility

·         Team working and relationship building.

·         Time Management

·         English Fluency